Live On Site Chat is essential to increasing your web traffic ROI by getting you more customers.

Are you paying to drive people to your website?

Did you know that on average 41-55% of website visitors leave right away. They don’t stay, they don’t click on anything, they don’t buy, and they go somewhere else.

Live chat helps you convert more of your traffic! Andrew GazDecki, CEO at Bizness Apps said,

“We literally see about a 10,000% ROI as our inbound visitor conversion rate has increased by literally over 500% since using live chat software. I can honestly say it’s the most cost efficient customer support and sales tool that I have ever seen.”

Also, live chat has the highest satisfaction levels for any customer service channels, with 73%, compared with 61% for email and 44% for phone.

Large companies are already using it!

Because customers love it! 79% of those that say they love it, say it’s because they get their questions answered immediately. 51% say it allows them to multi-task. 46% say, it’s the most efficient communication method. And 38% say it’s because they realized how well it works.

What if you could have live chat on your website without having to convince one of your employees to add that to their to-do list or having to do the work yourself? And for less than you’d pay to hire someone.

How many people would stay longer, start interacting with your business and turn into customers?

Here are just some of the benefits of having live chat on your website:

1. Increased Sales and Leads
2. Proactive conversations with your visitors
3. Capture leads of “hot” prospects
   Leads are deliver to you immediately
4. Engaging Information request and Opt-in forms
5. Ability to leave a message when offline and unavailable
6. Improved support response time
7. More efficient with support
8. Improve Lead Conversations
9. Build credibility with customers

Live Chat is hot because it maximizes your paid lead generation, increases website conversions, can be less expensive, is easily tracked, captures leads you’d otherwise lose, and is proven to work by big names and websites.

So, why outsource chat rather than doing it in house? Well, let’s say you hire someone full time for $10 an hour, that’s $400 a week which is at least $1600 a month. So most of the time you give them other things to do so they are distracted and soon stop manning their chat duties.
In order to maximize the effectiveness of chat, you need someone who is dedicated (meaning the only thing they need to work on it answering live chat), you need a chat service that is branded to you and to your chat provider (you look better when the chat on your site is branded to you), And you don’t want to have to pay per lead…